Policies

Shipping Policy

Last updated: 11 November 2026

Where we deliver

We deliver across India through trusted courier partners. We do not ship outside India at present.

When your order ships

Orders are packed and dispatched within 1–2 working days of successful payment. Orders placed on Sundays or public holidays are dispatched the next working day.

Delivery time

• West Bengal: usually 2–4 working days after dispatch.
• Rest of India: usually 4–7 working days after dispatch.

Remote areas, bad weather or courier delays can occasionally add a few days. Once your order ships, we send you the courier name and tracking number by WhatsApp, SMS or email.

Shipping charges

• Orders of ₹999 and above: free delivery.
• Orders below ₹999: a delivery charge of ₹40.

The order value is counted after any coupon discount. The delivery charge is shown clearly before you pay. Prices on our website already include taxes.

Receiving your order

Please check the box before accepting it. If the outer box looks damaged or tampered with, note it with the delivery person if you can, and photograph it. Tell us within 48 hours of delivery if anything is damaged, leaking or missing; see our Refund & Cancellation Policy.

Questions about your delivery